Refund Policy
Our commitment to your satisfaction.
1. General Policy
We strive to deliver the highest quality of training. However, if you are not completely satisfied, we offer a refund under the conditions outlined below.
2. Eligibility for Refund
Refund requests must be submitted within 7 days of your initial enrollment and before attending more than two live sessions. If you have accessed more than 20% of any provided self-paced materials, you are not eligible for a refund.
3. Exam Pass Assurance
If your program includes Exam Pass Assurance, specific conditions apply. Please refer to your enrollment agreement for details on retake eligibility or reimbursements related to failed exam attempts.
4. Process
To request a refund, please contact us at Info@eduviaa.com with your order details.